United Airlines

Oh, United Airlines. What an embarrassment you are. Again.

United Airlines had a right to remove that flier. But should it have?

If the airline industry insists on overbooking flights, they have to deal with the fallout in an appropriate way. Typically, offering payment to people who are willing to rebook works fine. If it doesn't, they need to up the payment and continue asking for volunteers. If no one will budge, surely there are options aplenty for getting your employees to a certain city overnight. I mean, seriously. You're an AIRLINE.

If they can't find one of their own flights to put their employees on, they should be able to use another airline with a reciprocal agreement. Or maybe they have... oh I don't know... a few hundred other employees from any of hundreds of other cities to run whatever flight it is the next day. Or better yet, do a little better scheduling of employees. The whole thing was ridiculous.

They should never remove a paying customer from his seat by force, just to accommodate overbooking. That's insane.

United's CEO says they're going to talk to the man that was forcibly removed. I hope he's lawyered up! Good luck, doc!