Guess I'll Cancel that UnREAL Tattoo

How great is it, that there is an article out there with the headline Constance Zimmer Doesn't Want You to Get a "Money. Dick. Power." Tattoo?  Ha!

Constance Zimmer and Rashida Jones look alike. Right?

Constance

Rashida

Am I the first to mention this? 'Cuz I was a little late to the "Katy Perry and Zooey Deschanel must be the same person because we never see them together" thing.

Incidentally, Rashida is the daughter of Quincy Jones and Peggy Lipton. Pretty cool, eh? (I've known that since she was on The Office, so I'm not late to that party.)

So. Last Friday night, we came home from dinner and smelled something weird. It smelled like a candle had just been blown out, but we couldn't find the source of the smell. Then we tried to turn on the TV, but the satellite box wouldn't come on. The smoky smell was coming from the box. Yikers!

We called DirectTV customer service and had a terrible experience. We've been paying $8 a month for a couple of years now for "maintenance and free upgrades to the newest receiver." We've never needed a repair and didn't request new equipment during that time. We asked to get the newer receiver, but the person insisted that we should wait to upgrade after a "replacement" with the same model we already had. (We determined after the call that the newer receiver just accommodates 4k televisions and we don't have one, so it doesn't matter. There still wasn't any reason for them to deny it.)

She abruptly said goodbye, without any information on what would happen next. We stopped her and asked when we would get the new box. She said next WEDNESDAY. It's three-day shipping, not counting weekends.

We ended that call and called back. We asked if they could ship the box overnight. The guy said no. It's three-day shipping. We asked if we could pick one up at an AT&T Store, or if someone could bring one to us locally. No. We asked if we could get credit for the days we'd be without service. The guy offered three days at first, but we reminded him that it was five days. They agreed to credit us for five days.

Then we asked to speak with a supervisor. The guy asked what we wanted to tell the supervisor.

*sigh*

We explained that there wasn't anything wrong with what the guy had done; we just wanted to ask someone else if there was really no way to send the box overnight. (College football Saturday, people! Hello!) Finally the guy transferred us to a supervisor.

The supervisor reiterated that they only ship three-day. We mentioned other businesses, like Amazon, could have a replacement product to us Saturday morning, within hours, and asked if there was truly no way to ship it faster. She said no, but she would take another $15 off our bill this month.

We spent Friday night on the web, looking into Google Fiber, Dish, Spectrum and U-Verse.

The satellite box ended up arriving Monday, having been shipped overnight. Really?

We did manage to stream the Aggie game via AppleTV on Saturday. Lauren kept getting ESPN updates on her phone about 45 seconds prior to every big play, which was hilarious.

Aggies #4 in the FBS rankings! WHOOP!